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Programme  
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Day 1 Wednesday 10th March
16:00 Onwards Conference Registration & Hotel Check-In
19:00 Welcome and Wine Reception – Club House
19:45 Buffet dinner - Club House
Day 2 Thursday 11th March - All Plenary Sessions take place in the Carton Suite
09:00 Opening of Conference. Prof. Paddy Prendergast,  Chief Academic Officer & Vice-Provost, Trinity College Dublin.
09:15 Always Look on the Bright Side: Opportunities for Creativity and Change in a Time of Constrained Resources. Dr Sarah Thomas, Bodley’s Librarian and Director, Oxford University Library Services.
10:00 Long-term Digital Preservation: a View from IBM Research. Dr Michael Factor, IBM Research - Haifa
10:45 Refreshments and Exhibition viewing
Parallel Sessions Gold Saloon Morrison Room Drawing Room
11:15 – 11:45 A new structure, a new start: restructuring the Library senior management team at NUI Galway.
John Cox, NUI Galway
Oracle Business Intelligence for Higher Education.  
Michael O’Callaghan, Oracle
Introducing a Service Management framework at NUI Galway.  
Bill Heffernan, ESMI Conor McMahon, NUI-Galway
11:45 – 12:15 Managing the protean – responding to the 2009 flood disaster at UCC. 
Crónán Ó Doibhlin, UCC
The NAC Service – explanation and evaluation of merits, drawbacks and future developments. 
James Harty, TCD
Sharepoint 2010 – connect and empower people - cut costs with a unified infrastructure – rapidly respond to changing business needs. 
Denis Condon, Microsoft
12:15 -12:45 Quality in recession: customer satisfaction, library assessment and successful change management using LibQUAL at UL. 
Ciara McCaffrey, UL
Embedding a project management culture in ISS, NUI Galway. 
Sinéad Ní Fhaoláin, NUI Galway
A new platform for Library developments - Library Management System Replacement in Trinity College Library. 
Trevor Peare, Ramona Riedzewski, TCD
Parallel Sessions Gold Saloon Morrison Room Drawing Room
13:45 – 14:15 The challenges of delivering Self Service at Queen’s University Belfast. 
Jane O’Neill, QUB
UCD IT services: maintaining and developing research IT services with Cloud Computing.  
Ruth Lynch, UCD
“Getting a quart into a pint pot” – Introducing dual boot iMacs. 
Eric Courtney, Ulster
14:15 – 14:45 Use it or lose it: Evidence based librarianship and resource management in recessionary times.
   Eoin McCarney, Valerie Kendlin, Caleb Derven, UCD
Enhancing the student technical experience with more efficient tools – Google Apps for Education.
Paul Mullin, Google
Justin Doyle, DCU
Participative planning: developing a shared response to challenging times. 
Cathal McCauley, Rachel Hynes, NUI Maynooth
14:45 iPhone and Ulster. Timothy Brundle, Director of Innovation, Ulster
15:30– 16:00 Refreshments & Exhibition viewing
16:00 Balancing the books and focusing the mind.  Charles Hutchings, Market Research Manager, JISC
16:45 Stay in the game: Use of Technology in the Gaming Industry.  John O’Donnell, Head of Technology, Paddy Power
17:45 Meeting of IUISC Board – Tyrconnell Room
19:30 Drinks Reception – Atrium – Kindly sponsored by CampusIT
20:00 Gala Dinner – Morrison Room
22:00 Blues Band – Morrison Room
Day 3 Friday 12th March - All Plenary Sessions take place in the Carton Suite
09:00 Service Excellence.  Professor Sue McKnight, Director of Libraries and Knowledge Resources at Nottingham Trent University
Parallel Sessions Gold Saloon Morrison Room Drawing Room
09:50 – 10:15 Stop the ‘brain drain’ and move the Library into a research advisory role.
Chris James, Rogier van Erkel, Elsevier
The Efficient Enterprise - how the enterprise has moved from mainframe and beyond the virtualisation and cloud era and how the Efficient Enterprise will fundamentally change how customers engage, deliver and manage IT in the future.
Luke Mahon, Dell
“Student Mobility:  The role of mobile devices in supporting the delivery of Trinity College’s Strategic Plan”. 
Tom Hayes, TCD
10:15 – 10:45 Same workflow, different data: mainstreaming UCD Library’s IR processes. 
Orna Roche, Carolyn Ryan, UCD
System Centre: Managing an increasingly complex IT environment. 
Barry Foley, UCC
e-Moderating, e-Tivities in a blended teaching approach. 
Catherine Kane, TCD
10:45 Refreshments and Exhibition viewing
11:15 – 11:45 On the shelf in time: developing a strategy to improve reading list support.  
Lorna Dodd, Hugh Murphy, UCD
‘Federated and Wireless – access all areas’.  
Glenn Wearen HEANET
Spinning a web: redesigning Trinity College Dublin’s Library website. 
Arlene Healy, Greg Sheaf, TCD
11:45 – 12:15 Is that a light I see under your bushel? Hidden collections in manuscripts, libraries and archives.
Jane Maxwell, TCD
“Process Improvement Strategies to define Best Practice in the Learning Environment”.
Kim O’Mahony, UL
The Hybrid Learning Model: Introducing Libraries from a learning perspective.
Gerard McFall, Alan Masson,Ulster
12:15 ‘Survival skills for change in today’s economic climate’ - Meeting today’s challenges while building a sustainable future.  Chris Clark, CEO, BT Ireland
13:00 Closing Session – Reflections on IUISC 2010 and Handover
13:40 LunchLinden Tree Restaurant followed by departure Kindly sponsored by Apple Solutions Experts in Education



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